Privacy Policy

Information We Collect:

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• Personal Information: When you request services or make inquiries, we may collect personal information such as your name, address, email address, and phone number. This information is necessary for us to fulfill your service requests, communicate with you effectively, and provide customer support.

• Vehicle Information: When you bring your vehicle to us for service or repairs, we may collect information about your vehicle, including its make, model, year, VIN (Vehicle Identification Number), and service history. This information helps us diagnose issues, recommend appropriate services, and maintain accurate records of your vehicle's maintenance history.

• Payment Information: If you make payments for our services, we may collect payment information such as credit card details or other financial information. We use this information solely for processing payments and maintaining transaction records.

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How We Use Your Information:

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• Providing Services: We use the information you provide to deliver the automotive services you request, schedule appointments, and communicate with you about your vehicle repairs or service inquiries.

• Customer Support: We may use your information to respond to your inquiries, provide technical support, and address any issues or concerns you may have regarding our services or your vehicle.

• Marketing Communications: With your consent, we may send you promotional offers, newsletters, or other marketing communications about our services, special promotions, or upcoming events. You can opt out of receiving these communications at any time.

• Improving Services: We may use aggregated usage data to analyze trends, monitor the effectiveness of our marketing efforts, and improve the quality of our services and customer experience.

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Data Security:

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We implement a variety of security measures to protect the confidentiality, integrity, and security of your personal information. These measures include encryption, access controls, and regular security assessments to safeguard against unauthorized access, disclosure, alteration, or destruction of your data.

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Sharing Your Information:

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We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations. We may share your information with trusted service providers who assist us in operating our business, conducting transactions, or servicing you, as long as those parties agree to keep this information confidential.

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Your Choices:

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You have the right to access, update, or delete the personal information we hold about you. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

 

Changes to This Policy:

 

We reserve the right to update or modify this Privacy Policy at any time, so please review it periodically. Any changes we make to this policy will be effective immediately upon posting the revised version on our website. Your continued use of our services or website after the posting of changes constitutes your acceptance of such changes.

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Contact Us:

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If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@dansservicecentre or 0493 967 647.

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By using our services or interacting with our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.